AppleCare+ for AirPods Pro

Overview

AppleCare+ for Headphones provides up to two years of expert technical support and additional hardware coverage from Apple, including up to two incidents of accidental damage, each subject to a A$45 service fee.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.2 Coverage begins on your AppleCare+ purchase date.

AppleCare+ benefits are in addition to any legal rights provided by Australian consumer law. For details, see apple.com/au/legal/statutory-warranty.

Key Features

Service and support, all in one stop
- Direct access to Apple experts by chat or phone2
- 24/7 priority access through getsupport.apple.com
- Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair

Hardware coverage that even covers accidents
- Your AirPods Pro
- The battery1
- Included USB charging cable
- Up to two incidents of accidental damage from handling, each subject to a A$45 service fee
 
Answers to all your Apple software questions
- Using Siri
- Bluetooth® connectivity

Legal

AppleCare+ is available for AirPods, AirPods Pro, Beats EP, Beats Pro, Beats Solo Pro, Beats Solo3 Wireless, Beats Studio3 Wireless, BeatsX, Powerbeats Pro, Powerbeats3 Wireless and Powerbeats4 Wireless.

AppleCare+ benefits are in addition to any legal rights provided by Australian consumer law; for details, see apple.com/au/legal/statutory-warranty. Purchase of the plan is not required to purchase headphones. AppleCare+ is subject to acceptance of the terms and conditions. For complete details, see the terms at apple.com/au/legal/sales-support/applecare/applecareplus.

In Australia, AppleCare+ coverage for accidental damage from handling is provided to you pursuant to a group insurance policy issued to Apple Pty Limited by AIG Australia Limited (AFSL 381686). Apple Pty Limited operates as a Group Purchasing Body in arranging the coverage for accidental damage from handling. AIG Australia Limited has authorised Apple Pty Limited to handle any claims you may have for accidental damage from handling.
Apple does not hold an Australian financial services licence. Neither Apple nor its distributors are authorised to provide any financial advice in respect of the insurance cover for accidental damage from handling. You should read the Product Disclosure Statement (PDS) and Apple Notice (as found in the AppleCare+ terms and conditions above) and consider these in light of your personal circumstances, prior to making any decision to acquire the product.

1 AppleCare+ must be purchased within 60 days of the original purchase date of your AirPods, Beats earphones or Beats headphones, and provides up to two years of coverage from your AppleCare+ purchase date. AppleCare+ benefits are in addition to rights provided by Australian consumer law; for details, see apple.com/au/legal/statutory-warranty. Service coverage is available only for the headphones and their original included accessories, for protection against (i) batteries that retain less than 80 per cent of their original capacity, and (ii) up to two incidents of accidental damage from handling, each subject to a A$45 service fee. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. For complete details, see the terms at apple.com/au/legal/sales-support/applecare/applecareplus.

2 Local call charges may apply. Telephone numbers and hours of operation may vary and are subject to change. Service options may be subject to certain restrictions.